CONSUMER DIRECTED PERSONAL ASSISTANCE

CDPAP is a Medicaid funded program that allows people who require personal care assistance to hire, train, supervise, schedule, and terminate their own Personal Assistants (including most family members, a neighbor or a friend). CDPAP is an alternative to traditional home care to assist with housekeeping, bathing, dressing, eating and other daily tasks.

STIC is a CDPAP Facilitator in partnership with Public Partnerships LLC (PPL), the Statewide Fiscal Intermediary (SWFI) designated by New York State. Through this partnership, STIC helps people with disabilities retain control over their own care by supporting them in the administration of CDPAP services. This includes:

  • Assistance with Consumer and Personal Assistant (PA) registration
  • Support completing necessary forms and documentation
  • Training and guidance on roles, responsibilities, and compliance
  • Help with Electronic Visit Verification (EVV) and time tracking
  • Ongoing support to empower consumers in managing their care

STIC takes a person-centered, consumer-directed approach to CDPAP facilitation, reinforcing the values of independence, choice, and self-determination.

Eligibility: Eligibility for Medicaid CDPAP is determined through an assessment by the New York Independent Assessor Program (NYIAP.)

Service Area:  Broome, Cayuga, Chemung, Chenango, Cortland, Delaware, Madison, Onondaga, Otsego, Schoharie, Schuyler, Seneca, Steuben, Tioga, Tompkins, and Yates.

Contact Information:  STIC CDPAP Facilitator can be reached by Phone: 607-724-2111 or  Email: cdpa@stic-cil.org


For those who wish to contact PPL

PPL SWFI CDPAP Customer Service: Monday – Saturday 8:00am – 8:00pm ET

Phone: English: 1-833-247-5346 Spanish: 1-833-281-0927 TTY: 1-833-204-9042

Email: Customer Service Email: nycdpap@pplfirst.com    For other languages visit: https://pplfirst.com/cdpap


Program Contact:

Call STIC at 607-724-2111 or  

​​​​Contact CDPA Now!

COUNTIES SERVED

Broome
Cortland
Cayuga
Chenango
Schoharie
Chemung
Delaware
Tompkins
Steuben
Otsego
Madison
Yates
Tioga
Onondaga
Seneca
Schuyler